The Video Jaguar Difference
85% of consumers want to see more video content from brands - HubSpot
FAQ
Answers To
Common Questions
What payment methods do you support?
We accept all major debit & credit cards via Paypal. You do not even need to have a Paypal account!
Is this a secure site for purchases?
Absolutely! We work with Paypal which guarantees your safety and security. Everything is secured and encrypted on Paypal, and our website does not handle any payment information.
You can read more about how Paypal is safe here.
Is it possible to upgrade my plan?
Yes, it is possible. You can easily upgrade your plan by contacting our support team.
How does your billing cycle work?
For our monthly plan, you will be billed on a monthly basis based on your initial sign-up date.
For our annual plan, you will be billed one payment per year. The one-year billing cycle is set from the date you subscribe.
Is it possible to downgrade my plan?
Yes, you are able to downgrade your monthly subscription plan, but it won’t take effect until the next billing cycle. If you’re on an annual plan, then all downgrades will take effect on the following one-year billing cycle.
Is it possible to cancel my subscription?
Monthly subscriptions are billed on a month to month basis. There’s no contract and no obligation. You can cancel your monthly subscription at any time before your next billing cycle.
Yearly subscriptions are heavily discounted and run on a one-year billing cycle with cancellation available for the following year.
Where can I update my card details?
You can enter your new card details right into Paypal. If you forget to update it on your own, then Paypal will send you a notification informing you to update your payment information.
Can I just pay for one video?
Yes please view our single video pricing.